Terms of Service
Effective Date: [21-oct-2026]
Welcome to Life Quest Training & Consulting, LLC. These Terms of Service govern your use of our website, training programs, consulting services, accessibility assessments, online courses, resources, and other services offered by Life Quest Training & Consulting, LLC (“Life Quest,” “we,” “us,” or “our”).
By accessing our website, scheduling a consultation, purchasing a service, enrolling in a course, or otherwise working with Life Quest, you agree to these Terms of Service.
1. Our Services
Life Quest provides accessibility and ADA-related professional services, including:
- ADA compliance assessments and accessibility reviews
- ADA self-evaluations and transition planning
- Disability awareness, etiquette, and inclusion training
- Accessibility consulting for businesses, municipalities, schools, venues, and public organizations
- ADA Coordinator and staff training
- Online accessibility and certification courses
- Educational resources and related professional services
The exact scope, timeline, fees, and deliverables for consulting or assessment engagements may also be defined in a separate proposal, statement of work, service agreement, or written contract.
2. No Legal Advice
Life Quest provides accessibility consulting, training, assessments, and educational information.
Our services and website content are not legal advice and should not be considered a substitute for advice from a qualified attorney.
While we work to provide accurate and practical guidance regarding ADA accessibility and related standards, laws, regulations, and technical requirements may change over time. You are responsible for obtaining legal advice when necessary.
3. Client Responsibilities
Clients agree to provide accurate and complete information needed for Life Quest to perform the requested services.
Depending on the project, this may include access to facilities, documents, plans, websites, staff members, policies, or other relevant materials.
Delays caused by incomplete information, unavailable access, schedule changes, or other client-controlled circumstances may affect project timelines and delivery dates.
4. Assessments and Recommendations
Accessibility assessments and consulting recommendations are based on the conditions, information, materials, and areas available for review at the time of the engagement.
Our reports and recommendations are intended to help identify accessibility barriers and support improvement efforts.
Life Quest does not guarantee that an assessment, report, training program, or consultation will eliminate all accessibility risks or guarantee compliance with every applicable law or regulation.
5. Training and Certification
Participants are responsible for completing any required coursework, assessments, or training requirements associated with certification programs.
Certificates may only be issued to participants who meet the applicable completion requirements.
Course access, certification periods, and enrollment conditions may vary by program.
Life Quest reserves the right to update course materials, training content, or certification requirements when necessary to reflect current standards and best practices.
6. Online Learning Platform
Some Life Quest courses may be delivered through a third-party learning management system or technology provider.
Use of those platforms may also be subject to the third party’s own terms, privacy policies, and technical requirements.
Life Quest is not responsible for temporary outages, technical interruptions, or service limitations caused by third-party platforms outside our reasonable control.
7. Fees and Payment
Fees for consulting, training, assessments, courses, and other services will be communicated before purchase or included in the applicable proposal, invoice, agreement, or checkout process.
Payment terms may vary depending on the service.
Unless otherwise agreed in writing, clients are responsible for paying invoices according to the payment schedule shown on the invoice or service agreement.
Late or unpaid balances may result in delayed work, suspended services, or withheld deliverables.
8. Cancellations and Rescheduling
Cancellation and rescheduling terms may vary depending on the type of service, training program, event, assessment, or consulting engagement.
Where a separate proposal or agreement contains cancellation terms, those terms will apply.
Life Quest reserves the right to charge for completed work, reserved time, travel arrangements, non-refundable expenses, or other costs incurred before a cancellation.
9. Refunds
Refund eligibility may depend on the service purchased and the amount of work already completed.
Digital course access, completed training, consulting time, assessment work, travel expenses, customized materials, and other services already delivered may be non-refundable unless otherwise stated in writing.
Any approved refund will be handled according to the applicable service agreement, invoice terms, or written arrangement.
10. Intellectual Property
Unless otherwise agreed in writing, the content on this website and Life Quest-created materials remain the intellectual property of Life Quest Training & Consulting, LLC.
This includes, where applicable:
- Training materials
- Course content
- Presentations
- Reports
- Graphics
- Documents
- Videos
- Worksheets
- Website content
- Proprietary processes and resources
Materials may not be copied, reproduced, resold, distributed, published, or used for commercial purposes without prior written permission.
Clients may use reports, recommendations, and materials provided specifically for their organization for their intended internal business purposes unless otherwise stated.
11. Acceptable Website Use
You agree not to use our website or services to:
- Violate any applicable law or regulation
- Attempt unauthorized access to our systems
- Introduce malware, malicious code, or harmful technology
- Interfere with website security or availability
- Copy or redistribute protected content without authorization
- Misrepresent your identity or organization
- Use our materials for unlawful or misleading purposes
We reserve the right to restrict access when misuse is identified.
12. Third-Party Links and Services
Our website may contain links to third-party websites, scheduling services, learning platforms, resources, or other external services.
These third-party services are provided for convenience and may operate under their own terms and privacy policies.
Life Quest does not control and is not responsible for the content, security, availability, or practices of third-party websites or services.
13. Website Availability
We work to keep our website and online services available and accurate, but we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to maintenance, updates, hosting issues, technical failures, security events, or circumstances outside our control.
14. Disclaimer of Warranties
Our website, resources, and services are provided on an “as available” basis to the extent permitted by law.
Although Life Quest strives to provide accurate, professional, and current information, we do not guarantee that all website content or recommendations will always be error-free, complete, or applicable to every situation.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Life Quest Training & Consulting, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, training materials, consulting services, or recommendations.
Our total liability relating to a paid service will not exceed the amount paid to Life Quest for the specific service giving rise to the claim, except where a different limitation is required by law or agreed in writing.
16. Indemnification
You agree to indemnify and hold harmless Life Quest Training & Consulting, LLC, its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, or expenses arising from your misuse of our website or services, violation of these Terms, or violation of another party’s rights.
17. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect personal information.
18. Changes to These Terms of Service
Life Quest may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised effective date.
Continued use of the website or services after changes are posted means you accept the updated Terms.
19. Governing Law
These Terms of Service will be governed by the laws of [Insert State and Jurisdiction], without regard to conflict-of-law principles.
Any disputes related to these Terms or our services will be handled in the appropriate courts located within the applicable jurisdiction unless otherwise agreed in writing.
20. Contact Us
If you have questions about these Terms of Service, please contact:
Life Quest Training & Consulting, LLC
Email: info@adalifequest.com
Phone: +1 623-826-0140
Website: adalifequest.com
By using this website or purchasing Life Quest services, you acknowledge that you have read, understood, and agreed to these Terms of Service.