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      xtameembb xtameembb posted an update

      ZZZ Missing Polychromes Troubleshooting Guide

      Okay so this literally happened to me last week — I bought Polychromes in Zenless Zone Zero and they just… didn’t arrive. My payment went through, got the bank notification, but nothing in-game. I was ready to lose it. Thankfully I stumbled on this ZZZ Missing Polychromes troubleshooting guide that covers all the common reasons this happens. Turns out I didn’t realize Monochromes need manual conversion, which was part of my confusion. The guide also explains how to submit a proper HoYoverse support ticket with transaction proof if the issue is actually on their end. Saved me a lot of frustration — sharing in case anyone else hits this ZZZ top-up problem.

      #game

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